Where is AKADIA FASHION located?

We are located in UNITED ARAB EMIRATES . All orders are shipped from AJMAN warehouse. 

How do I know if my order has been placed successfully?

You will receive an automatic email when your order has been processed. , you will receive another email with the confirmation.

How do I know when my order will arrive?

depending on shipping address . local shipping takes 2 / 3 day , GCC countries from 3 to 7 days.

How come I did not receive an order confirmation email?

You may not have entered or provided the correct email. If that may be the case, please reach out to our customer service team. 

How do I change/cancel my order?

Please send us an email at sales@akadiafashion.com or contacts us on our WhatsApp number +971507913011 , in the same day of receiving the order.

How soon can I expect my refund back?

Please allow 5-7 business days for the return / exchange process once it is delivered to our return address. 

How does the return/exchange work?

To exchange or return a purchase, please fill out a return form for the items you wish to return and the new style you would like (be sure to include the order number, SKU number, and size). Once the form is filled out, please mail the item to our office. 

What if the dress I want is out of my size? When are items restocked?

Most of the restock usually takes 1-3 weeks. Please join our mailing list for the earliest update. 

Do the items run true to size?

Yes, our items run true to size. The stretchiness depends on the fabric and material of the item.

How do I know if the size is perfect fit for me?

It depends if you like your outfits to be tight or loose. Our size measurement chart is on https://misscircle.com/pages/size-guide

For sizing assistance, please send us an email at sales@akadiafashion.com or contact us on WhatsApp.

Do you ship internationally?

We ship world wide.

How long does international shipping take?

International shipping usually takes 5-7 business days. It will be delivered by DHL, ARAMEX & SMSA (No deliveries on the weekends or holidays).

How do I reach customer service if I have a question or concern? How soon can I get a reply?

The best way to reach AKADIA FASHION Team is via email at info@akadiafashion.com We reply to all emails within 24 business hours.